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We at www.chikankaari.com take our business very seriously and our customer’s are an integral part of this entire setup and experience. We leave no stone unturned to ensure that you are not only satisfied with our products but our top of the line service as well. We have collaborated with some of the best courier services to ensure that we deliver your package within the stipulated time frame and making sure that that your package is intact and unhampered during transits.
If you’re a returning shopper on our website, we are pretty confident that you as an esteemed client of ours will vouch for our packaging and on time delivery.
How Long It Takes For The Order To Be Delivered
Once your order is successfully placed on our website, you will receive an email from us. This email will provide you with a summary of your order details. Within India, your order should be delivered within 3 to 4 working days, taking into account any holidays or Sundays falling in between. If the order is to be shipped abroad, it will take anywhere between 6 to 8 days.
Your order will be sent by a recognised courier service like FedEx, First Flight or DHL. Each courier company has their own preferred delivery zones; hence we ensure that your order is delivered at the earliest. If your post code does not fall under any of the delivery postal codes of the courier companies then we will send the order though government registered bookpost or speedpost.
Within India: Shipping is FREE
International Shipping: We deliver to all international geographic locations which include but NOT limited to USA, Europe, UK, Canada, Middle East, Australia and New Zealand.
International Shipping Cost
When you order a delivery internationally, the cost of shipping is automatically added to your product price. $20 international shipping charge is for one product. If you have order two or more products then the charges will be calculated accordingly. In this case it will be $40 for two products.
What If I Receive A Damaged Product Or A Tampered Parcel
In a scenario wherein a damaged product or tampered parcel is delivered to you at the time of delivery, then refuse to accept the delivery and return it back to the delivery person as it is. Moreover, please call 0091-993-552-2919 or email us at support@chikankaari.com with your order ID for further action. We will ensure that we send new replacement of the product (depending on availability) or you have the option of choosing a product of equal cost. If not, you can ask for a refund. Please ensure that packaging and product tag is intact.
Cash On Delivery (COD) Policy
Yes, we offer COD facility on all orders however we charge a nominal convenience fee for all COD orders It is automatically added to your final invoice bill. This fee is completely waived off for prepaid orders made by debit/credit card or net banking.
